Terms of Purchase
Terms of Purchase
- Payments are processed on the 5th of each month and are non-refundable. Monthly subscription packages will automatically renew unless you change or cancel your account prior to the 5th. After the 5th of the month, you may cancel the renewal of your subscription for the coming month. You can cancel your renewal at any time by emailing firstname.lastname@example.org. We are unable to cancel orders once they've been processed for fulfillment.
- Multi-month subscription packages are paid up front at a discounted rate and set to auto-renew. You can cancel the renewal at any time. You'll receive an email notification prior to processing your payment.
- If your subscription is purchased at a discount during a promotional period, your subscription will renew at the full product price once the promotional period has ended. If your subscription includes a discounted rate for buying a multi-month package, your subscription will renew at the discounted rate. Little Sous, Inc. will automatically bill the credit card you submitted as part of our order process, and you hereby authorize Little Sous, Inc. to do so. Little Sous, Inc. reserves the right to charge a late fee on all past due payments equivalent to the lesser of one and a half percent (1.5%) per month on the unpaid balance or the highest rate allowed by law. Customer agrees to pay for all collection costs, attorney’s fees, and court costs incurred in the collection of past due amounts.
- The Opinel knife set is offered as a gift with purchase of your first annual subscription only.
- Expedited shipments will be processed within 24 hours of receipt, or on the next business day.
- Due to popular demand, substitutions may be necessary to monthly boxes. In this case, the substitution would be similar in nature to the sold-out product.
Little Sous will accept returns in exchange for a store credit only. Store credit may only be used for future purchase of products on mylittlesous.com (excluding gift cards) and is not transferable.
All returns must be made within 14 days after the product shipment date. Returned products must be unused. Customer is solely responsible for the cost of shipping the returned product. All products not returned in compliance with the return procedures will be sent back to the customer and no credit or refund will be issued.